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Terms and Conditions

Please read our detailed Terms and Conditions below.

1. In the conditions which follow ‘the Company’ means T & R Flooring Distributors Limited.
2. All orders accepted by the Company are subject to these terms and conditions. These terms and conditions will prevail if there is any inconsistency between them and any customer’s conditions.
3. Goods will be charged at current prices, as published by the appropriate manufacturer on date of delivery, and are subject to change without notice. The company cannot accept responsibility for out-of-date prices published in the Company’s own trade price list. Value Added Tax is added to net prices at the rate ruling at the date of despatch. All prices quoted are exclusive of VAT.
4. The Company’s invoices must be paid by the end of the month following date of invoice. If an invoice is not paid by its Due date all invoices rendered, whether due or not, become payable forthwith without further demand. Cash discounts are 2.5% for payment received by 20th of the month following date of invoice.
5. If the customer makes or offers to make any arrangement or composition with creditors or is unable to pay its debts (within the meaning of sections 123 or 268 Insolvency Act 1986) or if any petition for any order under the Insolvency Act 1986 shall be presented against or a receiver appointed over all or some of the assets of the customer then all sums due on any invoices of the Company become payable forthwith and credit terms granted by the Company will automatically be suspended.
6. Trade prices in the Company’s price list are only available for orders for full cartons, rolls, packages, units or multiples thereof. For roll products in which ‘cut lengths’ are offered a minimum surcharge of 15% of gross list value is added.
7. Carriage is free on all orders of a net invoice value of £50 or more provided despatch is by the Company’s usual road transport. Charges may be made on orders under £50 net, or for deliveries outside our normal delivery area.
8. Cartons and rolls are clearly marked with batch and run numbers. Products should be carefully checked for matching before laying. Variations in colour occur. No claims will be accepted for mismatched or faulty material if the material has been cut and/or laid.
9. Claims for ‘short measure’ of sheet materials can only be accepted if the measuring mark made at each end of the material by the Company’s cutting staff is still visible.
10. The Company has no liability for claims arising from damage or partial loss of goods in transit unless the claim is made in writing Within 3 days of delivery and accompanied by the delivery ticket signed ‘subject to damage or discrepancy’. Claims for non-delivery must be made in writing within 7 days of the date of invoice.
11. The Company will not be liable in any way for any loss or damage or labour costs resulting from delays or defaults in making deliveries, howsoever caused. This will include vehicle breakdown, supplier delays, adverse traffic and weather conditions.
12. All goods supplied by the Company remain its property until paid for. The Company reserves the right of disposal of all goods delivered to the customer until paid for. The customer will not deface or remove the Company’s notices of ownership and Retention of Title affixed to goods until they are paid for. If the customer sells goods delivered by the Company before they are paid for it will do so as agent for the Company. Notwithstanding the foregoing, risk in goods delivered by the Company and all liability to third parties in respect of the goods will pass to the customer from the time when the customer has collected the goods, or when the Company has delivered them either to the customer or to an independent carrier. The customer will bear responsibility and risk for any loss arising from damage or theft of the Company’s goods howsoever caused.
13. When delivering to site for a customer the Company’s drivers can refuse delivery in the absence of a signature for receipt as proof of delivery from an authorised person. The Company has no responsibility or liability for the unloading of goods on site and for the storage and security of such goods.
14. The price list is not an offer. The Company can reject any order. The Company is not bound by an order until an official acknowledgement, letter or despatch document has been raised on its official forms.
15. Stock materials (4m x 2m or 4m minimum), will only be accepted back by prior agreement in writing with the Company. A handling charge of at least 15% will be made. Non stock and special orders cannot be accepted back or cancelled once the order is placed.
16. Any qualification or variation to these conditions in the customer’s order or made otherwise by the customer is excluded from the contract unless expressly agreed to by the Company in writing. Oral variations to these conditions have no effect.
17. Inner London Deliveries - There will be a charge of £5. (Area extended from 19/02/2007)